SUPPORT HUB

Need Help With Your Story?

Reach out to our team for help with roleplay scenarios, character profiles, or community event planning.

Roleplay Technical Help

Tech Support

Fixing character profile bugs, scene errors, or site access.

help@equiverse.com
Response within 4 hours

Community Event Hosting

Events Team

Propose themed pony events, contests, or group adventures.

events@equiverse.com
Same-day event approval

Safety & Moderation

Safety 24/7

Report harassment, rule violations, or request user mediation.

safety@equiverse.com
Priority triage in 60 mins
Support Hours
Available daily for all pony roleplayers.
Ponyville Central Office, Equestria

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Support Form

Fill out the form below to get help with your roleplay experience.

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